Lifestyle management
Dry cleaning collection, florist orders, spa bookings, handyman scheduling, and gift delivery across Singapore.
Lifestyle servicesCollyer Quay · Singapore
Concierge desk for reservations, travel, and daily errands
We book restaurants, arrange chauffeur transfers to Changi, prepare corporate visitor itineraries, and handle household tasks for clients based in Singapore or passing through on business.
CBD
Office at Ocean Financial Centre, Collyer Quay
Mon–Fri
Desk hours 09:00–18:00 SGT
1 day
Typical reply time on weekday enquiries
SG-wide
Restaurants, venues, and transport island-wide
Services
What our coordinators arrange
Each request is handled by phone or email from our Collyer Quay desk. We confirm details with you before booking anything with restaurants, car services, or venues.
Travel coordination
Chauffeur pickups at Changi, flight tracking, hotel check-in notes, and multi-stop CBD itineraries.
Travel services
Dining and events
Table reservations, private dining rooms, birthday setups, and tickets to concerts or sports when on public sale.
Dining and events
Corporate programmes
Airport meet-and-greet, delegate transport between meetings, welcome packs, and on-site changes when flights slip.
Corporate supportProcess
How a request moves from message to confirmation
You email or call with the basics: date, location, headcount, and any hard constraints. We check availability with the restaurant or driver, then send you options to approve.
Nothing is charged to a vendor or marked confirmed until you reply yes. If the first choice is unavailable, we suggest alternatives the same day where possible.
Members keep a preference sheet — favourite cuisines, usual pickup address, vehicle size — so repeat bookings take less back-and-forth.
Local knowledge
Singapore timing and logistics we track daily
Restaurant lead times
Popular CBD venues on Friday nights often need five to seven days notice. We tell you upfront if your date is tight.
Changi transfers
We allow buffer for peak-hour traffic on the ECP and note which terminal your flight uses before booking the driver.
Public holidays
Eve of public holidays and F1 week fill quickly. We flag blackout dates when you send an enquiry.
MRT and venues
We include nearest station exits and parking notes in confirmations so guests reach venues without guesswork.
Who calls us
Expatriate families, roadshow teams, and visiting executives
Clients include Orchard and Tanglin residents settling into Singapore, fund managers hosting investor dinners, and hotel guests who want a single local number for the week.
We operate from #10-01 Ocean Financial Centre — five minutes on foot from Raffles Place MRT. Walk-ins are welcome by appointment.
Raffles Concierge Pro is independent and not affiliated with Raffles Hotel, Fairmont Singapore, or any hospitality group using the Raffles name.
About our deskMembership or single requests
Membership tiers bundle coordination hours with a dedicated desk contact. Scope and fees are confirmed in writing before you join — we do not publish fixed rate cards on this site.
One-off requests are fine: send date, party size, and what you need. We reply within one business day. For same-day restaurant or car bookings, call during desk hours.
Our coordinators cover the full island — from Sentosa resorts to Jurong industrial visits — because clients live and meet across every district. We note ERP zones, peak MRT hours, and venue parking rules in confirmations so your guests are not left searching for an entrance.
New clients often start with a single Changi transfer or a six-person dinner. If the process works for you, membership simply bundles the hours you already use each month at a lower per-task rate.
Areas we book most often
CBD & Marina Bay
Collyer Quay, Marina Bay Financial Centre, and Shenton Way steakhouses for client entertainment and board dinners.
Orchard & Tanglin
Hotel lounges, clinic appointments, and shopping errands for expatriate families on the island.
Dempsey & Robertson
Weekend brunch tables and private rooms for family celebrations away from the office core.
Changi & Seletar
Terminal pickups, private aviation transfers, and hotel shuttles timed to landing cards.
What to include in your first message
For restaurant holds: date, time window, party size, cuisine preference, and any allergy. For cars: flight number or pickup address, terminal, luggage count, and mobile number for the driver. For corporate weeks: delegate names, hotel, and a draft meeting schedule.
The more complete your first email, the fewer follow-up calls we need. If details change later, reply to the same thread so your coordinator keeps context.
Desk phone and email are monitored Monday to Friday, 09:00–18:00 SGT, with Saturday morning slots by appointment for members who travel on weekends.
Tell us what you need arranged
Include dates, locations, and headcount. We respond with availability and a clear estimate.
Contact the desk