What we do each day
From #10-01 Ocean Financial Centre we answer calls about Friday dinner tables, 6 a.m. Changi pickups, and last-minute venue changes when a flight is delayed. The work is operational — check availability, confirm with you, follow up with the vendor.
We are not a hotel concierge desk. Raffles Concierge Pro is a standalone service and is not affiliated with Raffles Hotel, Fairmont Singapore, or any property using the Raffles name.
How we work with clients
Clear quotes
Coordination fees and third-party costs are separated in writing before you approve.
Confidentiality
Itineraries and preferences stay with our desk unless a restaurant or driver needs specific details to fulfil a booking.
Same coordinators
Members work with a named contact who learns your usual requests.
Direct updates
If a venue is full or a driver is late, we call or email immediately — not after the fact.
Typical clients
Expatriate families in Orchard and Tanglin, executives who travel weekly, boutique hotel guests without an in-house concierge, and companies hosting roadshow delegates.
We cannot guarantee a table at any named restaurant on any date — availability sits with the venue. We do commit to checking promptly and reporting honestly.
Send an enquiry or call +65 6227 4194 during desk hours.