Essential
Monthly retainer
Fee depends on included hours — quoted before you join.
- Shared coordinator, desk hours
- Up to 4 coordination hours per month
- Email and phone support
- Preference sheet setup
When membership makes sense
If you book restaurants or cars more than twice a month, a retainer usually costs less than paying per task. Members also skip re-explaining dietary needs and home addresses each time.
Corporate teams use pooled hours across executives and visiting delegates. Individuals pick Essential or Executive depending on response time needs.
Executive
Monthly retainer
Scope and hours tailored to your request volume.
- Named coordinator
- Up to 12 coordination hours per month
- Reply within 2 business hours
- After-hours line for urgent flight changes
- Quarterly preference review
Corporate
Corporate retainer
Priced by team size and visitor programme scope.
- Lead coordinator plus backup desk
- Pooled hours for staff and guests
- Monthly spend report
- Visitor programme templates
- Team onboarding session
Extra hours beyond the bundle are quoted before use. One-off tasks without membership receive a written estimate before any booking is made.
Without membership
Send a single request for a table, airport car, or event ticket. We reply with an estimate and wait for your written approval before booking.
No obligation after the estimate. Work starts only when you confirm by return email or phone.
